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Simplify Trading Standards with Business Companion

Simplify Trading Standards with Business Companion

Running a business comes with many challenges, and staying compliant with trading standards can often be one of the most daunting. Whether it’s ensuring your products are safe or keeping up with fair trading laws, it can be hard to navigate all the legal requirements. The Chartered Trading Standards Institute’s (CTSI) Business Companion website provides free, simple guidance to help business owners like you understand and follow trading standards laws.

Not following regulations relevant to your business could mean fines, legal action or damage to your reputation. Business Companion offers clear, practical guidance to help you meet your legal obligations. By staying compliant, you create a solid foundation for building customer satisfaction and customer trust.

Quick Guides offer support for start-ups and established businesses

Business Companion offers a range of Quick Guides, which provide easy-to-understand answers to common trading standards questions. These guides cover essential topics like product safety, consumer contracts and pricing practices, helping businesses navigate key regulations. For more complex issues, the guides link to in-depth resources, giving you tools to better understand and meet your legal obligations. 

Is Business Companion right for you?

If you don’t have in-house legal expertise (which most small businesses don’t), Business Companion is an invaluable resource. Provided by the UK government in partnership with CTSI, it offers free, expert-backed information, available at any time online. Whether you need help with product safety, customer rights or business-to-business marketing regulations, Business Companion offers guidance on key areas to keep your business compliant with trading standards laws. 

One of the key challenges for small businesses is staying updated on ever-changing regulations. Business Companion helps by offering practical solutions for up-and-coming legal topics. By signing up to the website you can watch guides for updates and create collections to read later, ensuring you stay one step ahead of the law.

Next Steps

© CEnTSA 2026. Registered with number: 10246071. The Central England Trading Standards Authorities (CEnTSA) is a collaboration of 14 Trading Standards Services from Local Authorities across the West Midlands. We aim to maximise the impact individual services have by establishing and maintaining good working relationships with a wide range of regional business partners, supporting businesses in the region and by promoting economic growth. If you would like to find out more about how CEnTSA works across the Midlands contact Nick Harrison Regional Policy Co-ordinator nick.harrison@warwickshire.gov.uk