Get expert advice on your rights as a consumer, resolving disputes, and what to do if things go wrong with a purchase.
Report a business or trader that you believe is operating unfairly or fraudulently. Help protect consumers and maintain a fair market.
Get advice on how to protect yourself from fraud and illegal money lending. Find out what to do if you suspect you’re being targeted by scammers or loan sharks.
Ensure you hire trustworthy traders by using the Approved Code Directory and Citizens Advice for recommendations. Learn how to avoid rogue traders.
Need help? Connect with trusted UK consumer organisations for support with disputes, faulty products, and more.
Access downloadable toolkits and guides that help you understand your rights, protect your personal information, and avoid common consumer pitfalls.
Find answers to common consumer questions, from knowing your rights to reporting suspicious activity.
CEnTSA uniting 14 Local Authorities across the West Midlands
