Find a reputable trader

Hiring a trustworthy trader is essential to ensure high-quality work and avoid potential scams. Use the tools and advice below to find reliable professionals and protect yourself from rogue traders.  

Find approved traders

One of the safest ways to hire a trader is by using the Approved Code Directory, which lists businesses approved by Trading Standards. These businesses meet strict standards of service and consumer protection, giving you peace of mind when hiring.

Other ways to find reputable traders

In addition to the Approved Code Directory, here are some additional trusted sources to help you find reputable traders:

  • Your local council: many councils maintain lists of approved traders in your area or provide advice on choosing safe and reliable contractors.

  • Personal recommendations: ask friends, family or neighbours if they’ve had a good experience with a particular trader.

  • Online reviews: use well-known review sites, but be cautious of overly positive reviews that may not be genuine.

Guidance from Citizens Advice

Citizens Advice offer practical advice to help you choose the right trader and avoid rogue practices. Learn how to verify credentials, check references and spot potential red flags.

How to avoid rogue traders

Protect yourself and your property by following these tips:

  • Avoid cold callers: be cautious of traders who knock on your door unexpectedly or pressure you into making quick decisions.

  • Check for memberships: look for traders who are part of accredited schemes, such as the Approved Code Directory, or those registered on local council-approved lists.

  • Ask for written quotes: always get multiple quotes in writing and ensure they include a breakdown of costs.

  • Don’t pay upfront: avoid paying large deposits or the full amount before the work is completed.

  • Trust your instincts: if something feels off, it’s better to take your time and research further.

Why choose an approved trader?

Selecting a trader from a trusted directory or council-approved list ensures:

Need more advice?

Still unsure about a trader or need further support? Visit the Citizens Advice consumer service for guidance on your rights or help resolving disputes here.

© CEnTSA 2026. Registered with number: 10246071. The Central England Trading Standards Authorities (CEnTSA) is a collaboration of 14 Trading Standards Services from Local Authorities across the West Midlands. We aim to maximise the impact individual services have by establishing and maintaining good working relationships with a wide range of regional business partners, supporting businesses in the region and by promoting economic growth. If you would like to find out more about how CEnTSA works across the Midlands contact Nick Harrison Regional Policy Co-ordinator nick.harrison@warwickshire.gov.uk