Report a business or trader

Every report contributes to keeping the community safe.

Make a difference

If you believe a business or trader is acting unfairly, fraudulently or breaking the law, you can take action to help protect others. Reporting concerns helps Trading Standards identify and tackle serious issues, ensuring businesses operate fairly and consumers are protected.

Your report can make a real difference in maintaining a safe and fair marketplace. Using our anonymous form, you can share your concerns confidentially, knowing that every report contributes to keeping the community safe.

What you can report  

Help us protect consumers and ensure fair trading by reporting concerns like:  

  • Tobacco, alcohol and vapes

    Counterfeit products, underage sales or oversized vapes with a high puff count. 

  • Doorstep crime and scams

    Rogue traders, phone or email scams, QR code fraud or unfinished work by tradespeople.  

  • Counterfeit goods

    Fake branded items such as clothing, toys or electronics.  

  • Unsafe products

    Items posing safety risks, such as fire hazards or poor-quality goods.  

  • Weights and measures

    Short alcohol measures, tampered market scales or inaccurate fuel readings.  

  • Food

    Issues like allergens not listed, incorrect labelling or foreign-labelled items.  

  • Animal health

    concerns about raw pet food safety or unlicensed dog breeders.  

  • Second-hand cars

    faulty vehicles sold without proper disclosure.  

How to report a business or trader

Reporting is quick, simple and completely anonymous:

1. Fill in the online form below with as much detail as possible. 

Include information such as the name and location of the business, details of the issue and any supporting evidence, if available.

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2. Your report will be securely reviewed by Trading Standards.

While we can’t provide individual updates, all reports are taken seriously and help shape our enforcement efforts.

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Why your report matters

By reporting unfair practices, you are helping to:

Every report plays a vital role in creating a safer trading environment for the community.

FAQs

Will I hear back about my report?

We’re unable to provide updates on individual cases due to the high volume of reports we receive. However, all reports are reviewed and acted upon where necessary.

What happens after I submit my report?

Your report is sent to us, where it will be assessed. If it falls within our remit, we will take the necessary steps to investigate.

Is the form really anonymous?

Yes, the form is completely anonymous. You can share your concerns without providing personal details.

Ready to take action?

Use the form to submit your report confidentially. Your identity will not be shared, and your report will help us protect consumers and promote fair trading.

Need more help as a consumer?

If you need advice or support about your rights as a consumer, or guidance on resolving disputes, visit our Consumer Advice page.  

© CEnTSA 2026. Registered with number: 10246071. The Central England Trading Standards Authorities (CEnTSA) is a collaboration of 14 Trading Standards Services from Local Authorities across the West Midlands. We aim to maximise the impact individual services have by establishing and maintaining good working relationships with a wide range of regional business partners, supporting businesses in the region and by promoting economic growth. If you would like to find out more about how CEnTSA works across the Midlands contact Nick Harrison Regional Policy Co-ordinator nick.harrison@warwickshire.gov.uk