Over and above everything else www.centsa.org.uk respects totally the privacy and confidentiality of any users of our website.

We do not store credit card details and we do not share customer details with any 3rd parties.

In the general course of our business we collect information from users of our website.  The policies detailed below outline how we will use the information obtained from users of our website and respect their privacy.

The Type Of Information We May Acquire

There are two kinds of information that we utilise from our users, non-specific information and specific personal information.

Non-Specific information

We track and store all non-specific information identifying each request for data from our servers. This cannot identify a user or any personal details. This information is used for us to identify usage of the website enabling us to improve the effectiveness of our site. Information reported via the Anonymous Hotline form will remain anonymous and will not be subject to further communications.

User specific information

Where a user has filled out a form to submit information including a name, e-mail address and company, we may use this information selectively, only within www.centsa.org.uk, to send out communications on an infrequent basis, which we consider, will be of interest. By submitting this data you accept that you are opting into receiving such communications.

Information reported via the Anonymous hotline will remain anonymous and be treated within the strictest confidence in accordance with all relevant data protection legislation.

Generally communications  with the aim to inform our users of developments with respect to our products and/or services. If a user considers that, for any reason, they wish to no longer receive any information or would like to view or modify the information we have recorded then send an email to: centsa@warwickshire.gov.uk

If a user has subscribed to one of our e-mail newsletters and no longer wishes to receive it then they can send an e-mail message to admin@centsa.org.uk with the word “unsubscribe” in the subject line or use any of the methods listed above.

What Information Do We Share?

We will not sell or rent this information to others.


In order to provide a safe and secure environment for personal information we use up to date technology with a view to protecting that information against loss, misuse or unauthorised alteration. We only allow authorised personnel access to personal information you provide. www.centsa.org.uk is strongly committed to ensuring privacy. Above all we want our users to feel comfortable with their experience on our website and we would appreciate any feedback you may have to offer. If there are any questions about this privacy statement, the practices of this site, or dealings with this website, please contact our webmaster (centsa@warwickshire.gov.uk).

Finally whilst we will use all reasonable efforts to ensure that this document reflects our current policy we do reserve the right to change our policy from time to time.

V1 – April 2015