Overview of Age-Restricted Sales
Covers the key terms, legal responsibilities, and the role of Challenge 25 in supporting compliance with age-restricted sales.
Our Age-Restricted Sales Bundle offers access to the full suite of modules in one place — designed to support businesses that want to build awareness, strengthen compliance procedures, and train staff consistently across all key areas.
Purchasing the bundle gives you access to all modules at a lower combined cost than purchasing them individually, making it a straightforward and cost-effective option for compliance awareness.
Included modules
Making and Denying Sales
Focuses on how to verify age, confidently refuse sales, record refusals, and manage proxy sales in a retail environment.
Implementing and Managing Due Diligence
Explains how to apply due diligence principles effectively across your business to help manage compliance risks.
Shop Layout and Product Display
Looks at how your shop design, signage, and product storage can support age-restricted sales compliance.
Seeking Advice
Explains how to access advice and guidance from reliable sources like Trading Standards and Business Companion.
Staff Training
Introduces the importance of keeping staff training records and outlines expectations for ongoing in-house training.
Whistleblowing and Reporting Concerns
Covers when and how to raise concerns about illegal or unsafe practices in the workplace.
Bundle features
Mobile-friendly, bite-sized modules
Tracked assessments with supportive feedback
End-of-module certificates upon passing
Scenario-based learning in selected modules
Disclaimer: These modules are intended for educational and learning purposes only. They have been developed to support businesses in understanding some of the best practices around age-restricted sales. Completion of this training alone does not provide a full due diligence defence under relevant legislation and should not be relied upon as evidence of compliance in the event of enforcement action or legal proceedings. Businesses are advised to seek their own legal or professional advice, either externally or from their local Trading Standards service where appropriate, on how to ensure their internal procedures, training processes and record keeping meet legal requirements.
Important Information on Access
Each member of staff who is required to complete this training must do so using their own individual account. The bundle must be purchased per learner, and access cannot be shared. Once a purchase is made, the modules are assigned to the named user only. It is not possible for one person to purchase the training and have multiple staff complete it under the same login.
Please ensure each staff member completes their own set of modules through their unique login to meet the requirements set by your local Trading Standards team.
To support your next steps, you have been directed here to complete a full suite of learning modules designed to improve awareness, strengthen internal procedures, and reduce the risk of future sales to underage customers.
All modules listed below must be completed in full. Each module includes interactive content, tracked assessments, and a certificate upon successful completion. Please ensure the relevant staff and/or managers complete the learning as required by your local Trading Standards team.
Flexible Training for Proactive Businesses
This option is designed for proactive businesses who want to train staff before issues arise. It is priced for voluntary use and does not include the additional administration required for referred cases. You can choose individual modules that suit your needs or complete the full set for comprehensive coverage. Important: If you’ve been referred by your Local Authority due to a failed test purchase, please do not purchase this package. You will have received a specific link to the correct course, which requires all modules to be completed.
Why are there two versions of this course?
We offer two options because businesses have different needs:
- One is for businesses referred by their Local Authority after a failed test purchase.
- The other is for proactive businesses who want to train staff before issues arise.
Which one should I choose?
- If you’ve been referred by your Local Authority, you must use the link provided to you and complete all modules.
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If you’re taking steps voluntarily, you can choose individual modules or the full package.
What is a referred case?
A referred case means your Local Authority has directed you to complete training following a failed test purchase. This is part of a formal process to ensure compliance.
Why is the referred version priced higher?
The referred version includes additional administration, such as managing referrals and confirming completion with the Local Authority. This extra process is reflected in the cost.