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14 trading standards services working together for better outcomes
Whether you're in business or a consumer, CEnTSA maximises the impact of trading standards in Central England, enabling local businesses to thrive by providing regulatory support and promoting economic growth, whilst protecting consumer rights, as well as offering tailored training to enforcement professionals.
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Get advice, report an issue and learn about your rights as a consumer.
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For Business Owners
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Navigate the law and get directed to free essential legal advice for businesses.

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Access a range of top tips, guidance and in depth articles covering regulatory and business tips to support your business.
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Ensure compliance and access tools and resources to help you stay complaint with trading standards and legal requirements.
For Consumers
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Find trusted sources for advice on consumer rights and how to handle disputes.
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Report scams, unfair practices and consumer issues directly through our easy online form.
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Find and connect with your local Trading Standards service.
For Trading Standards Officers
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Set up an account and get verified to access training courses.

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Book specialised courses for professionals in enforcement, regulation and investigatory roles.
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Find up-to-date course information so you don’t miss out on new opportunities.
Explore our e-Learning Courses
Start with our course on Age-Restricted Sales to support your business compliance and protect the community.
CEnTSA uniting 14 Local Authorities across the West Midlands
